Shipping policy

SHIPPING POLICY

Last Updated: June 22, 2026

Thank you for shopping with Bold Chase.

ORDER PROCESSING

Orders are typically processed within 1-3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

SHIPPING TIMES

Estimated delivery times:

- United States: 5-12 business days
- International Orders: 7-20 business days

Please note that shipping times are estimates and may vary due to carrier delays, weather conditions, or customs processing.

ORDER TRACKING

Once your order has been shipped, you will receive a confirmation email containing tracking information.

SHIPPING FEES

Shipping costs are calculated at checkout based on your location and selected shipping method.

PLANT SHIPPING NOTICE

Because live plants are perishable items, delivery times are important. Customers are encouraged to ensure someone is available to receive deliveries promptly.

Incorrect shipping addresses provided by customers may result in delays or additional shipping charges.

DAMAGED OR LOST PACKAGES

If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery at support@boldchase.store so we can assist you.

CUSTOMS, DUTIES, AND TAXES

International customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.